Merge tags for number of tickets
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Sacha Brooks
Hoping for something like Deborah is suggesting. Perhaps that’s a Global tags for the Event(s) details in an order i.e. Event Name, Venue Name, Performance Date & Time. On any customer comms including confirmation email, the ability to show these details to the customer prominently without having to show each individual or indeed any tickets or products using loops tags is very valuable for clarity and simplicity and making the customer more likely to read the message. This is particularly so for post-purchase comms that the customer may not be expecting such as cancelled or rescheduled performances, especially where customers may have multiple performances booked. An email headed “The performance of Dune The Musical at 7.30pm on 12th January has been cancelled” is much more likely to get through.
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Peter Flanagan
This is one of the key pieces of feedback from our Group clients. They would much rather a summary of tickets rather than each ticket listed on it's own line.
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Deborah Lean
Yes please. Even the ability for the show name and date to not be a loop tag so that the performance name, time and date can be used once and ticket numbers can be listed in a single line each would save a lot of space in group bookings in particular. I've done a mock-up if it's helpful or anyone agrees with it?