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Customer Profile (6)
Box Office (34)
Reporting (24)
Customer Booking Flow (26)
Access Control (7)
Products (10)
Availability Profiles (3)
Emails / Ticket Design (6)
Orders (6)
Ticketing Set Up (14)
Moving variants individually within a price table
The ability to control where an individual price variant appears on the listing of variants within a price table by moving/clicking and dragging it as an individual item. In this way, we could see, for example, all Access and Essential Companion variants listed together within the price table, making the viewing and management of those multiple variants easier and much more user friendly.
0
8
Create and Manage API Keys
Being able to create and manage API Keys directly on the Line-Up Dashboard
0
13
Showing which discounts are live for a performance
Ability to see all discounts that are live for a particular performance in one place (mainly Agent discounts). Rather than having to know what discount you are looking for and search visibility rules.
0
5
Starting a Transaction from Customer page
When on a Customer Info page (such as an Access patron), being able to start a transaction with them already attached to it .
0
3
Screen Colour for Wrong Time Scan
Currently if a ticket scans for the wrong time the screen is green with a failed message. It makes sense however in a very busy incoming only the green screen is noticed by the staff and often customers are permitted access. If the screen went orange or any other colour apart from green or red then this would be very good for efficiency.
0
1
Timestamp on Scanning Reports
If reports showed the time the tickets were scanned (hour, minutes and seconds ideally but hour and minutes would suffice) then this would help us to differentiate between tickets that failed the scan and tickets that were not scanned at all. An additional column stating if the scan showed an error message would also be ideal but the timestamp is the most valuable part.
0
1
Ability to set an event as "private" so it does not appear in the event list on the customer facing booking flow
For scenarios where the event should not appear in the customer facing booking flow
0
2
For reserved seating events - Ability to report on unsold seats and see the seat details
0
6
Ticket order in Basket
Order tickets in ascending order and alphabetical going from top to bottom not as it now e.g. from top downwards, Stalls J1, J2, J3, J4, K1, K2, K3, K4, L1, L2, L3, L4
2
8
Copy an existing performance.
We need the ability to be able to copy an existing performance including all price bands, holds, allocations and seat types.
0
13
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