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Feature requests
Description
Category
Customer Profile
Box Office
Reporting
Customer Booking Flow
Access Control
Products
Availability Profiles
Emails / Ticket Design
Orders
Ticketing Set Up
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Customer Profile (4)
Box Office (25)
Reporting (20)
Customer Booking Flow (17)
Access Control (3)
Products (8)
Availability Profiles (1)
Emails / Ticket Design (2)
Orders (4)
Ticketing Set Up (5)
Additional Booking Information dropdown for Access Information
To sit underneath or to link from the Booking Info at the bottom of the plan so that customers can read detailed venue access information without needing to leave the booking flow.
0
4
Visibility rules per channel & perf
Ability to make visibility rules specific to a channel and specific performances. Ability to set a rule to apply for a certain amount of days/weeks before a show.
0
2
No Single Seat Rule for Access Customers
Might there be a tag or something similar for members of access schemes or others that would ignore the single-seat rule that is set for all other seats on an event?
1
4
Expired vouchers - extend or process on box office channel if expired
Can we extend voucher expiry so we can redeem via the standard method, or can we allow redemption on box office channel.
0
1
Refund previously exchanged order
If an order has been exchanged, it should be possible to refund the original payment.
0
11
Basket widget for company website
It would be great for a basket widget that will remain for a customer's journey when coming out of the line-up booking flow and returning to our box office website to look for other similar events
0
2
Seat types > ability to create a seat type without an icon (so message show on hover but no icon is on the seat)
0
2
Discount Search
Add ability to search for discounts
0
5
Report Folders
Add folders for reports
2
·
in progress
8
Automatically remove products from basket if the tickets are removed
Where products are linked to a performance, if the tickets are removed from the basket, the product[s] should automatically be removed as well to ensure they are not purchased for the wrong performance
0
5
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