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3rd Party Access (1)
Access Control (7)
Availability Profiles (2)
Basket (11)
Box Office (53)
Customer Booking Flow (35)
Customer Profile (10)
Discounts (4)
Emails / Ticket Design (7)
Groups (1)
Orders (6)
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Post booking (2)
Products (11)
Reporting (35)
Ticketing Set Up (39)
Applied discount visibility at checkout to drive conversion rate
Hi Lineup team, The Lost Estate founders would like to understand if Lineup can make changes to make it clearer if a discount code has changed the price. Obviously it says 'applied discounts' but a price drop strikethrough should increase conversion rate. Most checkouts like Shopify have an old vs new price close to the 'Buy Now' button. Example of what is currently seen below: https://tickets.thelostestate.com/event/17439?purchaseChannel=signup&PROMO=XTYAZ6
3
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reviewed
3
Seat map
Currently we have Seat map applied to of our show, however requires extensive manual work and resource to apply appropriate seating and avoid multiple bookings on tables where tables are private for an intimate experience. Please can this be explored with recommendations provided around development work and rules that could be applied to resolve the following: Exclusivity of tables Filter by group size to show best seats Area booking which would allow customer to book into an area rather than a specific seat (rule could be by ticket type?) Potential rule to prompt messaging to customers should they attempt to book a VIP booth or table with less ticket purchases than the booth/table capacity (i.e. 2 tickets on a table of 4) Seat map to recognise and allocate seating for any pre existing sales made prior introduction of seat map functionality to prevent manual and high risk process of seat holds
1
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reviewed
2
Seat History
Show the history or actions related to a seat: Transactions Changes in band Allocations / holds
1
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reviewed
23
Payment link to show full payment amount
Payment links need to show full price of tickets, including the per ticket booking fees and the order administration fee. We are having regular phone calls from customers querying the amount on the payment link vs the price they are seeing when making payment as they do not correspond.
2
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reviewed
11
Title and date of performance displayed at search level
Search results / customer order history displays name and date of performance
5
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reviewed
13
Batch print
The ability to batch print tickets based upon filters including delivery method, event, date, time etc. Useful for COBO as well as postal dispatch.
1
·
reviewed
11
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